Use cutting-edge LLMs and Generative AI to craft text, automate workflows, and unlock smarter, faster creative possibilities for your business.
Elevate your brand with innovative User Experience Design, creating intuitive and engaging digital interactions.
ATH expert DevOps services, encompassing automation, CI/CD and infrastructure management for streamlined development.
Blockchain and NFT solutions with our expert services, specializing in blockchain development.
Comprehensive cloud services, covering architecture design, migration, security, and management for scalable,
DevOps Premium 24/7 Support Services is your one-stop shop for all your DevOps needs.
Empower your support team with an AI helpdesk that not only resolves queries faster, but also cites trusted sources for every answer, building transparency and confidence. Smarter, reliable, and customer-first—your helpdesk, redefined.
ATH Infosystems developed the RAG Helpdesk Bot, an advanced AI Helpdesk bot powered by Retrieval-Augmented Generation (RAG). This solution helps organisations provide instant and accurate responses to customer and employee queries. Unlike a normal Artificial Intelligence chatbot, the RAG bot not only answers but also cites the exact source document, ensuring trust, transparency, and reliability.
Here’s how we created measurable impact in the first 90 days
The ATH RAG Helpdesk Bot is not just an AI Helpdesk bot; it is a next-generation Artificial Intelligence chatbot that ensures faster resolutions, reliable information, and transparency with inline citations. By reducing ticket volume and improving satisfaction, it helps businesses save costs and improve customer experience.
Cut support costs and boost satisfaction with an AI helpdesk that answers faster, smarter, and with full transparency.
“The RAG Helpdesk Bot brought instant answers with citations, building trust with our users.”
“Our ticket volume dropped by 50% in just three months with ATH’s AI bot.”
“Inline citations made every response transparent and reliable.”
“It’s like having a 24/7 support agent trained on our documents.”
“The RAG Helpdesk Bot exceeded expectations in both accuracy and speed.”
Discover our growing portfolio of digital products and technology solutions that accelerate business transformation for global enterprises and SMBs from different verticals.
ATH developed an LLM trained on thousands of real contracts and legal templates, capable of drafting first-pass agreements and flagging risky clauses.
ATH trained a customized LLM fine-tuned on millions of customer interactions, product data, and tone guidelines.
ATH trained a healthcare-focused LLM using anonymized medical FAQs, treatment guidelines, and HIPAA-compliant datasets.
ATH designed and trained a domain-specific LLM fine-tuned on thousands of pages of financial legal text and historical regulatory cases.