AI Agent Development for US Businesses | Built, Governed & Run by ATH Infosystems

Put AI agents to work across your business

ATH designs, builds and runs AI agents for US companies. They work inside the systems you already use, follow the rules you set, and hand every judgment call to your people.

First agent live in about 90 days. Fixed-price discovery and pilot.

Today’s agent activity

6 agents working

Example: six AI agents handling support, sales, finance, claims, IT and compliance tasks, with two items waiting for human approval.

  1. Support agentAnswered a Medicare coverage question for a patient in Columbus, OHResolved
  2. Sales agentQualified an inbound lead from Austin, TX and booked a demo for ThursdayBooked
  3. Finance agentMatched invoice 2290 to its purchase order and found a $412 price varianceNeeds approval
  4. Claims agentOpened a claim from a customer’s photos and confirmed the policy covers itSent to adjuster
  5. IT agentRestored access for a locked-out employee after an identity checkResolved
  6. Compliance agentFlagged a vendor contract that is missing a data-processing clauseNeeds review
Example activity, Eastern TimeEvery action logged for audit

The shift from AI that answers to AI that acts

US companies spent the last two years trying AI assistants. The next step is agents that complete work end to end, and the market is moving fast.

$52.6B

Projected size of the AI agents market by 2030, up from $7.8B in 2025. North America is the largest market.

Source: MarketsandMarkets
33%

Share of enterprise software applications expected to include agentic AI by 2028, up from less than 1% in 2024.

Source: Gartner, June 2025
15%

Share of day-to-day work decisions expected to be made autonomously by agentic AI by 2028, up from none in 2024.

Source: Gartner, June 2025
40%+

of agentic AI projects will be canceled by the end of 2027, Gartner predicts, because of rising costs, unclear business value or weak risk controls. We build to avoid all three: a cost ceiling and a measurable goal before we start, a small pilot that proves value on your data, and guardrails from day one.

Where AI agents pay off first

Start where work is high-volume, rules-based and slowed down by hand-offs between systems. Agents take that work on; your people keep the decisions.

AI agent responsibilities by department
DepartmentWork the agent takes onYour people stay in charge of
Customer support
  • Answers questions on chat, email and SMS around the clock
  • Tracks orders, bookings and account changes
  • Writes case summaries for your agents
Upset customers, refunds above your limit, anything sensitive
Sales & revenue ops
  • Responds to inbound leads within minutes
  • Researches accounts and scores fit
  • Books meetings and keeps the CRM current
Pricing, negotiation and closing
Finance & accounts payable
  • Reads invoices and matches them to POs
  • Chases missing documents from vendors
  • Prepares reconciliations and month-end checklists
Approving payments and variances
HR & recruiting
  • Screens applications against your criteria
  • Schedules interviews across calendars
  • Answers employee policy and benefits questions
Hiring decisions and employee relations
IT service desk
  • Resets passwords and access after identity checks
  • Triages tickets and suggests fixes
  • Monitors systems and cloud spend
Changes to production and security incidents
Compliance & legal
  • Reviews contracts against your playbook
  • Tracks regulatory changes that affect you
  • Keeps evidence ready for audits
Legal advice, filings and sign-off
Supply chain & logistics
  • Answers shipment status questions
  • Checks bills of lading and customs documents
  • Flags delays and low stock early
Supplier negotiations and re-routing decisions

Industry-specific agents for healthcare, banking, insurance, retail, manufacturing, logistics, legal, education, real estate and travel are on our homepage.

Built for how US companies are regulated

Federal and state rules for AI are still taking shape. We design every agent so your compliance team can explain what it does, what it can reach and who approved each decision.

Your compliance and security teams review each agent’s design, data access and approval rules before it goes live.

HIPAA
Protected health information stays in approved systems, is masked before it reaches a model where possible, and every access is logged.
GLBA & SOX
Customer financial data is limited to the agents that need it, and finance agents keep the approval steps and audit evidence your controls require.
CCPA / CPRA
Agents can find, export or delete a consumer’s data on request, and keep personal data out of prompts and logs.
NIST AI RMF
We use the NIST AI Risk Management Framework to document each agent’s purpose, risks, testing and monitoring.
State AI rules
For high-impact decisions such as hiring, lending, housing and insurance, a person makes the final call and the agent’s reasoning is recorded.
US data residency
Agents run in US regions of AWS, Microsoft Azure or Google Cloud, or inside your own cloud account.

How a multi-agent system fits together

Larger workflows use a team of agents. A coordinating agent splits the work, specialist agents do their part, and anything risky stops for a person.

A request comes in

From a customer, an employee, an email or another system

Coordinating agent

Understands the goal, plans the steps and assigns them

Research agent

Finds facts in your approved documents and data

Action agent

Updates records, books meetings, files documents

Human approval

Payments, high-impact decisions and anything outside the rules

Your systems

CRM, ERP, help desk, HR, email and calendar, with every step logged

Each agent gets only the access its job needs. Answers are grounded in your own data, and every action is recorded so you can see exactly what happened and why.

Estimate what agents could return

Pick one process and adjust the sliders. The estimate assumes 48 working weeks a year.

Salary plus benefits and overhead.
Most first agents handle 30–50% of a process. The rest goes to people.
2,304

hours a year returned to your team

$103,680

in yearly capacity freed for higher-value work

An estimate, not a quote. In discovery we measure the real numbers from your own data. Check these numbers with us

Your first agent live in 90 days

Each phase ends with a decision point, so you only continue when the numbers make sense. Bar lengths show how the 90 days are spent.

Days 1–14

Discover

We pick the process with the best return and check your data and systems.

  • Ranked use cases
  • Data readiness check
  • Goal, budget and cost ceiling
Fixed price

Days 15–60

Build and test the pilot

A working agent on your real data, connected to your systems, tested with your team.

  • Integrations and guardrails
  • Human approval rules
  • Results measured against the goal
Fixed price

Days 61–90

Launch and run

A controlled rollout, then we operate and improve the agent for you.

  • 24/7 monitoring
  • Monthly tuning and reports
  • Audit trail for every action
Monthly managed service

Results from AI we have already shipped

Measured after launch, in production, for clients in four industries.

Questions US buyers ask us

Something else? Ask us on a call.

Do you work with companies across the United States?

Yes. ATH has offices in Ohio and California, works in US time zones and delivers projects for companies across the country, alongside clients in other regions.

Where will our data be stored and processed?

In US cloud regions by default, on AWS, Microsoft Azure or Google Cloud, and inside your own cloud account if you prefer. Agents read only the systems and documents you approve, and sensitive fields can be masked before anything reaches an AI model.

How do you handle HIPAA, GLBA, SOX and CCPA requirements?

We design each agent around the rules that apply to your data: protected health information for HIPAA, customer financial data for GLBA, financial reporting controls for SOX and consumer data rights for CCPA. That means access limited to what the agent needs, full audit logs and a person approving high-impact decisions. Your compliance team reviews the design before launch.

How long does it take to get an AI agent live?

About 90 days for a first agent in production: two weeks to pick the use case and check your data, about six weeks to build and test a pilot on your real systems, then a controlled launch. Simpler agents can be faster.

What does an AI agent cost?

Discovery and the pilot are fixed-price, so you know the cost up front and see measured results before you commit further. Once live, the agent runs on a monthly managed service that covers hosting, monitoring and improvements. The calculator above helps you size the value side; our AI implementation cost guide covers the cost drivers.

Why do so many agentic AI projects get canceled, and how do you avoid it?

Gartner expects over 40% to be canceled by the end of 2027, mostly because of rising costs, unclear business value or weak risk controls. We set a measurable goal and a cost ceiling before building, prove value on a small pilot with your real data, and put guardrails and human approvals in from day one.

Which systems can your agents connect to?

The systems US companies run on: Salesforce, Microsoft Dynamics 365 and HubSpot; ServiceNow, Zendesk and Freshdesk; NetSuite, SAP and QuickBooks; Workday-style HR systems; Microsoft 365, Google Workspace, Slack and Teams; and your own databases and APIs.

Which AI models do you use?

Whichever fits the job: OpenAI and Azure OpenAI, Anthropic, Google Gemini, or open-source models you host yourself. We test them on your own data for accuracy, speed and cost, and can switch models later without rebuilding the agent.

Will AI agents replace our employees?

Agents take on repetitive, rules-based work such as data entry, status updates, first-line questions and document checks. Your people keep the judgment calls, the exceptions and the relationships, and every agent hands off to a person when it should.

What happens after launch?

We run the agent for you: 24/7 monitoring, monthly tuning, new skills as your needs change and a monthly report on volume, accuracy, cost and hours returned to your team.

Find your first AI agent in a 30-minute call

Free, with a senior consultant, not a sales script. You’ll leave with:

  • The process where an agent would pay off fastest
  • A rough estimate of hours and dollars returned
  • What a 90-day pilot would involve for your systems